I finally have my passport – 10 weeks after I applied online. My status said “in process” the entire time. After the US representative’s office called in, they found out that my passport was approved and was being printed.
In the meantime, I had continued to call the passport information line at 1-877-487-2778 and finally got an appointment with my local passport agency. I was about to go there on Monday, January 9, if they had not already gotten shipping labels started for my passport. My shipping label was printed on Friday at 5:10 – but didn’t leave the passport agency until Monday.
Since I had paid for expedited shipping, once the weekend was over, my passport was picked up by UPS and got to me the next day – today Tuesday Jan 10. I applied on October 31 – Too long of a wait and too stressful –
Keep calling the passport line and asking for appointments if you need your passport sooner than they are doing it. And call your US representative or US Senator because their offices seem to get more information than we can. Just keep trying and you can get it.