Just out of curiosity, does the 14 days include weekends or business days?
We are in the same boat! we sent mine back in March it took them 6 weeks to process it and tell us there was an error on the form. We then filled it out again and had to expedite it this time, we were 5 weeks from our trip and they said expedited are for people who are traveling in 4-6 weeks! (sent March 10- arrived March 13- went into processing on March 18) We leave for our trip the 19th and the passport guy I spoke to was so rude yesterday. I will keep everyone updated!