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March 20, 2023

US Passport Application Experiences 03/20/23

Feedback, experiences, timelines, tips and useful information from people that have recently been through the US passport application process.

Adult Renewal Passport

Type of Application:
Adult Passport Renewal

Application Date:
2023-01-01

Received Date:
2023-03-17

Application Method:
Online Application

Passport Agency:
I do not know

Experience:
2 Star – Stressful

Type of Application:
Adult Passport Renewal

Application Date:
2023-01-09

Received Date:
2023-03-18

Application Method:
Online Application

Passport Agency:
I do not know

Experience:
2 Star – Stressful

Optional Comments:
Added expedite cost and overnight mail. Also contacted congressional office for assistance, which made the difference in getting it on time for a trip.

Expedited Service

Application Date:
2023-02-08

Received Date:
2023-03-17

Application Method:
Paper Application

Passport Agency:
Philadelphia Passport Agency

Experience:
3 Star – Average

Optional Comments:
Mailed Express to Philadelphia Agency on 2/8
Received/Signed for at Philadelphia Facility 2/10
Check Cashed 2/14
Status shows as not available from 2/8 – 3/5
Status Changes to “In Process” 3/5 (website indicates it will take 5-7 weeks from this date not when the passport was mailed)
Phone passport hotline to indicate within 2 weeks of travel; waited 4.5 hours on hold for agent; informed passport was finished 4 hours ago (which explains why when I checked the status at the beginning of the call it still said “In Process” – 3/15
Received Passport – 3/17
Email notifications did not work or appear in spam; As of 3/17, Application status was showing “Approved” – says I should receive passport by 3/19
Partner mailed expedited application day before me on 2/7; still hasn’t received it, status currently “In Process” (since 3/4)

Type of Application:
Expedited Service

Application Date:
2023-01-28

Received Date:
2023-03-18

Application Method:
Online Application

Passport Agency:
I do not know

Experience:
3 Star – Average

Optional Comments:
I signed up for expedited service (including next day mail service to receive it back quickly) from the beginning and it took exactly 7 weeks before I received my passport. The online status remained for 90% of the time in “In Processing”. Trying to call in is a hopeless situation with calls getting an announcement that there are too many calls and just drops the call.

Type of Application:
Expedited Service

Application Date:
2023-02-18

Received Date:
2023-03-10

Application Method:
Paper Application

Passport Agency:
Philadelphia Passport Agency

Experience:
5 Star – Very Easy

First Child Passport (Under 16)

Type of Application:
First Child Passport (Under 16)

Application Date:
2022-12-30

Received Date:
2023-03-18

Application Method:
Please Select

Passport Agency:
I do not know

Experience:
2 Star – Stressful

One Reply to “US Passport Application Experiences 03/20/23”

  1. Karen Chodnicki says: 03/21/2023 at 2:29 pm

    I sent in my online renewal on 1/12/23. It’s still in “Received” status. I can’t find any way to see if it’s just stuck or lost in the morass. I’ve tried calling but continually get a busy signal.

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